Privacy Policy
Last updated: January 2025
1. Introduction
Lighthouse Trading (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information you provide directly:
- Account information: Email address, TradingView username when you subscribe
- Payment information: Processed by Stripe or Gumroad — we do not store card details
- Communications: Content of support emails or messages you send to us
We also collect information automatically:
- IP address and general location (country level)
- Browser type and device information
- Pages visited and time spent on the site
3. How We Use Your Information
- To provide and manage your subscription
- To grant access to TradingView strategies via your TV username
- To send subscription receipts and transactional emails
- To respond to support requests
- To send product updates and strategy announcements (you may unsubscribe at any time)
- To improve our website and services
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Payment processors: Stripe and/or Gumroad for payment processing
- Email service providers: To send transactional and marketing emails
- Analytics providers: For website analytics (anonymized/aggregated only)
- Legal requirements: When required by law or to protect rights
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your subscription, we retain basic account data for 12 months for legal and accounting purposes, then delete it.
6. Security
We implement industry-standard security measures to protect your information. However, no transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise these rights, contact us through our website.
8. Cookies
We use essential cookies for website functionality. We may use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites (exchanges, TradingView, etc.). We are not responsible for the privacy practices of those sites.
10. Children's Privacy
Our services are not directed to persons under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance.
12. Contact
For privacy-related questions, contact us through the form on our website.